Citizen Charter

Citizen Charter Hindi version




Citizens’/Clients’ Charter of Central Council of Indian Medicine, Janakpuri, New Delhi

Preface


The Central Council of Indian Medicine is the statutory body constituted under the Indian Medicine Central Council Act, 1970 vide Gazette notification extraordinary part (ii) section 3(ii) dated 10.8.71.


Since its establishment in 1971, the Central Council has been framing and implementing various regulations including the Curricula and Syllabi in Indian Systems of Medicine viz. Ayurveda, Siddha and Unani Tibb at Under-graduate and Post-graduate level. The Sowa Rigpa System of Medicine is included in the Central Council of Indian Medicine from the year 2012 as per Gazette Notification No. 2345 dated 16.12.2011. Now, all the Colleges of Indian Systems of Medicine are affiliated to various Universities in the country. These Colleges are following the minimum standards of education and Curricula and Syllabi, prescribed by Central Council.



The main objects of the CCIM are as under :-


To prescribe minimum standards of education in Indian Systems of Medicine viz. Ayurveda, Siddha, Unani Tibb. and Sowa Rigpa.

To recommend Central Government in matters relating to recognition (inclusion/withdrawal) of medical qualifications in/from Second Schedule to Indian Medicine Central Council Act, 1970.

To maintain a Central Register of Indian Medicine and revise the Register from time to time.

To prescribe Standards of Professional Conduct, Etiquette and Code of Ethics to be observed by the practitioners.

To consider and furnish the recommendation to Government of India on proposal received from various institutes from Government of India for establishment of new colleges of Indian Systems of      Medicine, to increase intake capacity in Under-graduate, Post-graduate and to start new or Post-graduate additional subjects.


Vision


To be an excellent regulatory body which guide, develop and sustain a network of 'Institutions of Excellence' in education meeting the national needs for global trends and to regulate the practice of Indian System of Medicine.


Mission


To establish, guide, develop and sustain through resource allocation, good governance and management, dedicated to the maintenance of standards and quality of academic study programmers and practice of Indian System of Medicine to national as well as global needs.


Details of Services Provided

Sl.No

Services

Responsible Person

Processes

Documents required

Fees

Maximum Time Limit

Weight(%)

Success Indicator

1.

Recommendation for establishing
new ASUS college/courses/
increase in intake
(13A )

Assistant Registrar
(Ayurveda/ Siddha/ Unani)
011-28525464
AR(Ayurveda)

arayurveda@ccimindia.org
AR(Siddha)

arsiddha@ccimindia.org
AR(Unani)

arunani@ccimindia.org

1.GOI forwards the scheme with application fees/documents.

2.Visitation of college, if criteria is fulfilled.

3.Visitation report is assessed.

4.Recommendation forwarded to GOI.
*If a criterion is not fulfilled/proposal is incomplete, scheme is returned to GOI.
[Visit ─ CCIM’s Recommendation−LOI from GOI─LOP visit by
CCIM─CCIM’s Recommendation to GOI─Permission by GOI]

For Estt of a College:

Form-1/Application fees i.e.
Rs.3.5 lakh/NOC in Form
4/Consent of Affiliation/Annual
records & balance sheet/Land
related documents/Objective to
impart Ayurveda education/other documents prescribed in MSR, 2012 & 2013.

Opening of new or higher course of study:

Form 2/documentary evidence for additional
resources/ Bank Guarantee consent/documentary
proof for completing 5.5 years (UG) + All
other documents in above column.

Intake Increase in UG/PG:

Form-3/Fees + All other documents specified in above column.

Rs.3.5 lakh
(By way of DD in f/o CCIM)
Rs. 2 Lakh
(By way of DD in f/o CCIM)
Rs. 2 lakh
(By way of DD in f/o CCIM)

90
days each for
LOI and LOP.



31st
May -31st
August for LOI.



30th Nov – 28th Feb for LOP.

30

Time taken from receipt of proposal to issuing letter of Recommendation to GOI.

Time taken from receipt of proposal to issuing letter of Recommendation to GOI.

Time taken from receipt of proposal to issuing letter of Recommendation to GOI.

2. Recommendation for existing ASUS colleges (13C)

Assistant Registrar
(Ayurveda/ Siddha/ Unani)
011-28525464
AR(Ayurveda)

arayurveda@ccimindia.org
AR(Siddha)

arsiddha@ccimindia.org
AR(Unani)

arunani@ccimindia.org

1.Visitation is conducted.

2.Visitation report is assessed.

3.Recommendation forwarded to GOI.

Compliance report.

N/A

3 months

10

Time taken from visit to sending recommendation to GOI.

3. 2nd Schedule Recommendation [Inclusion of qualifications in 2nd Schedule of IMCC Act.]

1.University
request forwarded
by GOI to CCIM.

2.Qualifications are verified.

3.Draft notification is forwarded to GOI for inclusion of recognized qualifications.

Proforma/Syllabus (UG/MD/MS)/ Specimen degree/List of all passed out students/ College permission letter to admit students.

N/A

Reasonable time.

15

Time taken from receipt of proposal to sending draft notification to GOI.

4.

Issuance of NOC to Teachers in ASUS colleges

1.Receipt of application with documents.

2.Verification of documents. (Comments/clarifications are sought in cases of doubt.)

3.NOC is issued.

Previous college application:

Resignation letter/Relieving letter/Forwarding letter from previous college.

When NOC is from new college/teacher, verified letters to be sent.

N/A

Min. 07 days. (Previous college NOC case).
Otherwise, depends on reply of college.

8

Time taken from receipt to issuance of NOC.

5.

Allotment of Teachers’ Code in ASUS colleges

1. Receipt of forms.

2.Allotment of Code.

Faculty data base form signed by teacher and the Principal/UG-PG certificate/Registration certificate/Appointment-joining, previous experience and relieving documents/NOC. Details of teaching staff in CCIM’s MS Excel format.

N/A

Min. 07 days (Subject to receipt of complete documents.) No specified time.

8

Time taken from receipt of forms to allotment of code.

6.

Deciding teachers’ eligibility in ASUS colleges

1.Verification of documents from records & eligibility is decided

2.Show-cause notice(SCN) issued for submission of documents in cases of doubt.

3.Hearing convened & eligibility is decided.

Registration certificate/UG-PG joining or relieving experience certificate/ Chronological order experience on affidavit.

N/A

Min. 07 days.

*If documents do not match, time gets extended.

5

Time taken from verification to intimation about eligibility.

7.

Proposing amendments in Regulations

Respective Committees of CCIM

1. Draft regulations/amendments are forwarded to State Governments.

2.Comments are received from State Government in 90 days.

3.Amendments are forwarded to GOI.

N/A N/A

90 days for receiving comments from State Governments.

5

Time taken from sending draft regulations to sending amendments to GOI.

8.

Registration in Central Register of Indian Medicine (CRIM)

 

Registration Officer.

 

Registration via State Boards:

1.Receipt of State Register.

2.Verification of qualifications, residence in concerned State.

3.Notification in Gazette.

Direct Registration in CRIM:

1.Applications in prescribed forms is received.

2.Verifications from universities are done.

3.Notification in Gazette.

Issuance of Enrolment Certificate:

1. Application in prescribed form is received.

2. Verification is done.

3. Publication of certificate.

4. Certificate is issued.

 

 

 

 

Copies of State Register.

 

 

 

 

 

 

 

 

 

All documents with fees as provided in Form available on the following link

http://ccimindia.org/downloadForm.html


 

 

 

 

All documents with fees as provided in Form available on the following link


http://ccimindia.org/downloadForm.html

 

 

 

 

 

N/A

 

 

 

 

 

 

 

Rs. 5000/ (By way of DD)

 

 

 

 

Rs. 1100/ (By way of DD)

 

 

 

06 months. Subject to fulfillment of other prerequisites.

 

 

 

 

03 months Subject fulfillment of other prerequisites.

 

 

 

 

 

 

 

01-02 months.

 

 

 

 

 

 

3

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

3

 

 

 

 

 

 

Time taken from receipt of State Register to Gazette notification.

 

 

 

 

Time taken from receipt of applications to Gazette notification.

 

 

 

 

Time taken from receipt of applications/ to issuance of Enrolment Certificate.

 

 

9.

Conferment of Young Researcher/Vaidya Yadavji Trikamji/Hakim Ajmal Khan/Dr. C.S. Uthamarayan/Teachers Award

Selection Committee constituted from time to time.

1. Nominations are received.

2. Decision to confer award is taken.

3.Award is conferred.

Nomination letter.

30 copies of resume.

Statement of work

One set of work

Reasoned justification

Consent letter*


*Details available on

http://ccimindia.org/index.php

N/A

Reasonable time.

1

Time taken from receipt of nomination to conferment of award.

10.

Information under RTI Act, 2005


1.Replying to RTI application

CPIO

1. AR(Siddha)

2. AS (Admin)

RTI application is received Reply is sent.

RTI application. Fees as per RTI Act, 2005

Rs. 10/.
OR
BPL certificate, if applicable.

As prescribed under RTI Act, 2005.

5

Time taken in replying.

2. Disposal of first appeal u/S.19(1) of RTI Act, 2005

FAA
AR (Unani)

Appeal is received. Order is sent.

First appeal.

NIL

As prescribed under RTI Act, 2005.

5

Time taken in disposal of appeal.


Grievance Redress

In case of non compliance of the service standards, the service recipients/stakeholders can contact the following Public Grievance Officer for redress of their grievance :-


CENTRAL COUNCIL OF INDIAN MEDICINE
61-65, INSTITUTIONAL AREA,
JANAKPURI, NEW DELHI-110058 (DELHI
)

The grievance can also be lodged on‐line on the following link:


http://pgportal.gov.in


COMPLIANT COMMITTEE AGAINST SEXUAL HARASSMENT


In case of complaints regarding sexual harassment in CCIM, complaints can be made as per The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 to the Internal Complaints Committee (‘ICC’).


The details of ICC are as follows:


1. Dr. Shamshad Bano, Assistant Registrar (Unani), Chairperson

2. Dr. K. Natarajan, Assistant Registrar(Siddha)

3. Smt. Ankita Yadav, Junior Hindi Translator

4. Ms. Vandana Anand, Advocate (NGO representative).


List of Stakeholders

Sl.No.

Stakeholders

1.

Ayurveda/ Siddha/ Unani/ Sowa Rigpa Colleges.

2.

Universities having faculties of Ayurveda/ Siddha/ Unani/ Sowa Rigpa Colleges.

3.

Central/ State Governments.

4.

Indian System of Medicine Practitioners.

5.

State Boards/ Councils of Indian System of Medicine.

6.

Ayurveda/ Siddha/ Unani/ Sowa Rigpa Students.

7.

Citizens of Indian Nation.


List of Responsibility Centres / Attached / Subordinate Organisations

Regional Centre for Training To Teachers Programme.


S.No.

Name of the College

State

Govt./ Aided / Pvt.

System

1.

SV Ayurvedic Medical College & PG Centre, Tirupati Andhra Pradesh Private Ayurveda

2.

Ch. Braham Prakash Ayurved Charak Sansthan, Delhi Delhi Govt Ayurveda

3.

Institute for Post Graduate Teaching & Research in Ayurveda, Jamnagar Gujarat Govt Ayurveda

4.

Govindbhai Jorabhai Patel Institute of Ayurvedic Studies and Research, Anand Gujarat Private Ayurveda

5.

KLE University's Shri BM Kankanawadi Ayurved Mahavidyalaya, Belgaum

Karnataka Private Ayurveda

6.

Sri Dharmasla Manjunatheshwara College of Ayurveda, Kuthpady

Karnataka Private Ayurveda

7.

Sri Dharmasla Manjunatheshwara College of Ayurveda, Hassan Karnataka Private Ayurveda

8.

Sri Kalabyraveshwara Swamy Ayurvedic Medical College, Hospital & Research Centre, Bangalore Karnataka Private Ayurveda

9.

Ahalia Ayurveda Medical College, Palakkad Kerala Private Ayurveda

10.

Amirtha School of Ayurved, Kollam Kerala Private Ayurveda

11.

Govt. Ayurved College, Thiruvanathapuram Kerala Govt Ayurveda

12.

Pankajkasthuri Ayurveda Medical College, Thiruvanathapuram Kerala Private Ayurveda

13.

Vaidyaratnam PS Varier Ayurveda College, Kottakkal Madhya Pradesh Private Ayurveda

14.

Pt. Khushilal Sharma Govt. (Autonomous) Ayurved College & Institute, Bhopal Maharashtra Govt Ayurveda

15.

Chhatrapati Shahu Maharaj Shikshan Sansthan's Ayurveda Mahavidyalaya, Aurangabad Maharashtra Private Ayurveda

16.

Dr. G.D. Pol Foundation YMT Ayurvedic College & Hospital, Navi Mumbai Maharashtra Private Ayurveda

17.

Padmashree Dr. D.Y. Patil College of Ayurved & Research Centre, Pune Maharashtra Private/Aided Ayurveda

18.

Shri Ayurved Mahavidyalaya, Nagpur Maharashtra Private Ayurveda

19.

Gopabandhu Ayurveda Mahavidyala, Puri Odisha Govt Ayurveda

20.

Govt .Ayurvedic College & Hospital, Varanasi Uttar Pradesh Govt Ayurveda

21.

J.B. Roy State Ayurvedic Medical College & Hospital, Kolkata West Bengal Govt Ayurveda

22.

Melaka Manipal Medical College, Manipal Karnataka Private Siddha

23.

National Institute of Siddha, Chennai Tamil Nadu Govt Siddha

24.

Hakim Syed Ziaul Hassan Govt. Unani Medical College and Hospital, BHOPAL Madhya Pradesh Govt Unani

25.

Deoband Unani Medical College, Hospital Research Centre, Deoband Uttar Pradesh Private Unani

Indicative Expectations from Citizens / Stakeholders

Indicative Expectations from Citizens/Stakeholders

Applications/ proposals are to be submitted in the formats wherever prescribed.

Proper channel is to be followed. [Example: For teachers’ eligibility, forms to be submitted by college & not by teachers; for     qualification-inclusion/13A proposals, GOI-route].

Timelines are to be adhered to, for all services.

CCIM’s communications on doubts to be replied promptly to reduce delay.

Minimum number of documents, (for example, min. copies of books for inclusion in syllabus), are to be provided.

Complaints are to be submitted on notarized affidavits.

Authentic information should be provided. No material information should be suppressed.


Month and Year of the Review of Charter: January 2016


Conclusion

As part of the Performance Monitoring and Evaluation System (PMES) for Government Departments, as approved by the Hon’ble Prime Minister, this Council in its first endeavour, has formulated the Citizens’/Clients’ Charter. Constant feedback/ suggestions from the recipients/ stakeholders regarding services delivered are most welcome as this would enable us to improve the service delivery mechanism and make us more responsive to your needs.


Feedback/suggestions on the Charter can be sent to –

CENTRAL COUNCIL OF INDIAN MEDICINE
61-65, INSTITUTIONAL AREA,
JANAKPURI, NEW DELHI-110058 (DELHI)






Composition of the Task Force for reviewing of Citizens’/Clients’ Charter of CCIM

1. Dr. Shamshad Bano, Assistant Registrar (Unani), Chairperson

2. Dr. K. Natarajan, Assistant Registrar(Siddha)

3. Smt. Ankita Yadav, Junior Hindi Translator

4. Ms. Vandana Anand, Advocate (NGO representative).